Privacy Policy & Terms

1. Introduction

Welcome to Dynatrace Mastery ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you how we handle your personal data when you visit our website (regardless of where you visit it from) and purchase our course.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: Includes first name, last name, username or similar identifier.
• Contact Data: Includes email address and telephone numbers.
• Financial Data: Includes payment card details (processed securely by Razorpay).
• Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Includes information about how you use our website and course.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer and provide access to the course
• To process and manage payments for our services
• To manage our relationship with you including notifying you about changes to our terms or privacy policy
• To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
• To deliver relevant website content and advertisements to you
• To use data analytics to improve our website, services, marketing, customer relationships and experiences

4. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. All payment transactions are encrypted using SSL technology and processed through Razorpay's secure payment gateway.

We limit access to your personal data to those employees and third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

5. Refund Policy

6. Intellectual Property

All course materials, including videos, text content, downloadable resources, and any other materials provided as part of the Dynatrace Mastery course are the exclusive property of Vineet Mittal. You are granted a limited, non-exclusive, non-transferable license to access and use the course materials for your personal, non-commercial use only.

You agree not to reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, license, or otherwise transfer or use any course material without our express written permission.

7. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

8. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us: